Effective Date: 07.07.2025

Welcome to artissalander.eu.

Website operated by :
Laetitia Ginet, founder of Artis Salander
IČO: 06516912
Registered address: Kestřanská 140/4 – 14300 Praha 4 – Czech Republic
Email: contact@artissalandergmail.com

By accessing or using this website and purchasing our products or services, you agree to be bound by the following Terms and Conditions.

1. Products and Services

We offer digital products, physical products, and, in the future, additional services such as costume rentals, online courses, and workshops.

  • Digital products (e.g., PDFs, patterns) are available for immediate download after purchase.
  • Physical products will be shipped worldwide.
  • Additional services will be announced and described on the website when available.

2. Account Registration

  • You may create an account to manage your orders and preferences.
  • Creating an account is optional and not required to make a purchase.

3. Ordering and Payment

  • All orders require payment upfront.
  • Accepted payment methods include PayPal, credit card via Stripe, and bank transfer.
  • Prices are listed in [currency] and include applicable taxes.

4. Shipping and Delivery

  • Physical products are usually processed and shipped within 3 to 7 business days.
  • Delivery times depend on your location and the shipping provider and may vary.
  • We use available courier services and do not guarantee specific couriers.
  • You will be informed of shipping details via email when your order ships.

5. Returns and Refunds

  • Digital products are non-refundable.
  • Returns are accepted only for physical products that are damaged or not as described.
  • The seller is responsible for return hhipping cost.
  • To be eligible for a return, you must provide proof of damage or discrepancy and notify us within 7 days of receiving the product.
  • We reserve the right to refuse returns that do not meet these conditions.

6. Intellectual Property

  • All content on this website, including text, images, videos, PDFs, and patterns, is the intellectual property of Laetitia Ginet or its licensors and is protected by copyright laws.
  • You may use purchased DIY kits or digital products to create physical items for personal use or sale.
  • You may NOT share, redistribute, resell, or claim as your own any digital files (PDFs, patterns, instructions) or website content.
  • Selling final crafted products made with our kits is allowed.

7. User Conduct

  • You agree to use this website and our services lawfully and respectfully.
  • You may not use the website to transmit harmful, illegal, or infringing content.

8. Liability

  • We make every effort to ensure the accuracy of product descriptions and images but do not guarantee perfection.
  • We are not liable for delays caused by courier services or customs.
  • Our liability is limited to the purchase price of the product or service.

9. Privacy and Data Protection

  • Your personal data will be collected and processed as described in our Privacy Policy.
  • By using our website, you consent to such data processing.

10. Governing Law and Disputes

  • These Terms are governed by the laws of the Czech Republic.
  • Any disputes will be subject to the exclusive jurisdiction of Czech courts.

11. Changes to Terms and Conditions

  • We may update these Terms at any time.
  • Changes will be posted on this page with an updated “Effective Date.”
  • Continued use of the website after changes implies acceptance.

If you have any questions regarding these Terms and Conditions, please contact us at contact@artissalander.eu.